Time:
An incident was declared today at 19:00
Incident Status:
RESOLVED at 19:30
Systems confirmed as operational at 20:30
Incident Description:
We were made aware of an internet connectivity issue at our Data Center at 19:00. This incident effected all NLA eClips services between 19:00 and 19:30.
Cause:
Internet-link failure at upstream internet service provider.
Expected Resolution Time:
The connection was restored at 19:30. We are at this time monitoring the system closely to ensure the system has resumed full operation.
Next Update:
A full incident report will be made available on Monday, 23 March 2009.