Please see the Newsletter section of the blog for the latest NLA Newsletter. This is designed to provide PCAs with all the latest NLA information.

The service performance report for August is now available on the documentation section of the site.  This month saw an excellent service performance. 

Time:

An incident was declared today at 19:00

Incident Status:

RESOLVED at 19:30

Systems confirmed as operational at 20:30

Incident Description:

We were made aware of an internet connectivity issue at our Data Center at 19:00. This incident effected all NLA eClips services between 19:00 and 19:30.

Cause:

Internet-link failure at upstream internet service provider.

Expected Resolution Time:

The connection was restored at 19:30. We are at this time monitoring the system closely to ensure the system has resumed full operation.

Next Update:

A full incident report will be made available on Monday, 23 March 2009.

Please note that the Liverpool Daily Post will no longer be producing a Saturday edition.

The service performance reports for both June and July are available on the documentation section of the site.  Both months experienced excellent service performance. 

In addition, an additional fourteen titles were added to the eClips Service during the same period. 

These titles are:

• Brentwood Gazette
• Carmarthen Journal
• Essex Chronicle
• Evening Star
• Express and Echo
• Gloucestershire Echo
• Herald Express
• Investment Adviser
• Kent and Sussex Courier
• Lincolnshire Echo
• Llanelli Star
• Scunthorpe Telegraph
• The News
• The Plymouth Herald

If you would like to subscribe to any of these additional titles, or have any questions regarding the eClips service performance, please let your account manager know.